BookingNinja

Practical booking workflows to boost reservations and cut admin time
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Open your calendar, set your capacity, and start taking reservations before your coffee cools. BookingNinja is built for fast setup and smooth daily operations. Enter hours, define limits per slot, table, room, or service, and publish a booking page in minutes. Share the link anywhere or embed it on your site. Customers pick a time, select tickets or services, pay a deposit or in full, and receive instant confirmation. You get automatic reminders, self-serve rescheduling and cancellations, and real-time availability that stays accurate without manual updates. Need control? Hide internal slots, gate certain sessions behind a ticket selection step, and assign resources so nothing gets double-booked.

Run a restaurant or bar? Map your floor, set turn times, and let smart seating assign tables as bookings arrive. Hold cards or collect deposits during peak hours to reduce no-shows. Enable a waitlist that auto-fills openings and text guests when a spot is ready. Manage walk-ins alongside online bookings from the same screen. If you operate multiple venues, switch views or oversee all locations from a single dashboard. Sync with your calendars, block off private events, add prep buffers, and set holiday hours in advance. Take payments with integrated processing, apply service charges or tips, and issue partial refunds without leaving the system.

Hosting events, classes, tours, or appointments? Create ticketed sessions with tiers (early bird, VIP, member), cap attendance, and accept group bookings in one go. Build recurring schedules for courses or weekly classes, and track attendance with QR code check-in. Offer virtual, in-person, or hybrid options; attach meeting links automatically for online sessions. For studios and meeting rooms, assign spaces and equipment to time slots so overlapping requests don’t collide. Require specific ticket choices before checkout to ensure guests select the right seat, pass, or add-on.

Operations stay on rails with automation and clear data. Use rules to send reminders, upsell add-ons, request reviews after visits, and nudge waitlisted guests when slots open. Create staff roles with permissions, log activity, and set per-location settings for franchises. Build custom fields to capture dietary needs, project codes, or attendee details; tag and filter bookings; export to CSV; and connect via API or webhooks to your CRM or accounting tools. Monitor occupancy, revenue, utilization, and no-show rates with reports that highlight bottlenecks and top performers. Customize confirmation pages and emails with your brand, handle time zones automatically, and keep sensitive payment data secure while your team focuses on delivering great service.

Review summary

Features

  • Online scheduling and self-serve booking
  • Automated reminders, confirmations, and waitlists
  • Multi-location management and role-based access
  • Smart resource allocation for tables, rooms, and equipment
  • Deposits, full payments, tips, and refunds
  • Ticketed events with tiers and group bookings
  • Recurring sessions and calendar sync
  • Session visibility controls and gated ticket selection
  • QR code check-in and attendance tracking
  • Custom fields, tags, exports, and reporting
  • API and webhooks for integrations
  • Buffer times, blackout dates, and holiday hours

How It’s Used

  • Restaurants and bars: table assignment, deposits, waitlist, and walk-ins
  • Event venues: ticket tiers, VIP seating, and scan-to-check-in
  • Fitness and studios: recurring classes, passes, and attendance tracking
  • Coworking and offices: meeting room booking with resource conflict checks
  • Tours and activities: capacity control, group scheduling, and waivers
  • Salons and clinics: appointment scheduling with deposits and reminders
  • Education and tutoring: course sessions, prerequisites, and rosters
  • Multi-site franchises: centralized oversight with per-location controls

Plans & Pricing

Basic

Free

50 Bookings Per month
UNLIMITED Staff Accounts
Maximum 1 venue
Booking Widget for your site
Free booking hosting
Online deposits (Charged at 2.5%)
Floor plans & Table Management
Basic Support
Event Bookings
Analytics and Reporting
Live Support

Premium

Custom

UNLIMITED Bookings Per month
UNLIMITED Staff Accounts
Transfer of all existing bookings
Custom booking fields
Maximum 1 venue
Booking Widget for your site
Free booking hosting
0% Deposit Fee (exc Stripe fees)
Floor plans & Table Management
Events
Analytics and Reporting
Live Support
SMS (Phone reminders) for 0.04 each

Gold

Custom

ALL premium features as listed, PLUS
5 venues and businesses
BESPOKE features and custom updates
GUIDED live setup and free integration with your site
ADVANCED support

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